Arlie D Johnson

Very easy to use kiosk and it produced good quality keys. Will use again.

Taufiq Ahmed

Great product and above all, it's self serve and very easy to use

Nathaniel Ly

The job was to drill a hole in the door for a dead bolt lock. The tech came in with a bad attitude. He was just dropping his tools on the floor carelessly while working. He misaligned the holes, so the deadbolt lock missed the hole in the door frame. When I questioned it, he got defensive and rose his voice to argue back. He made the hole in the door frame larger to compensate for the misalignment. He also rocked the hole dozer back and forth while cutting into the door, so the hole was about 1/4" larger on one side of the door. Now the outside half of the lock sinks into the hole because it's the hole is too big. I went to home depot and tried two other locks, but they all sank into the hole. The tech did apologize for his behavior, but the damage was already done. I have scratches on my floor from the dropped tools and I have a door with sub par work done it. Lastly, customer service has failed to contact me back after a few weeks after I called to explain my experience. It seems like they hire random contractors and it could be a gamble on who you get. Not a place I would recommend.

Wendy Robinson

Key copying was fast and easy and inexpensive!

Tom Venables

It worked great and was a very easy process. I had visited three other stores who make keys in person and all three said they could not make the duplicate key I needed. I found a KeyMe kiosk at a local Menards, didn't need any store staff help and was easy to scan, order and pay. I'll do it again and again. Great service!